- Event doors open at 5:00 PM.
- A complimentary cloakroom service is available for our VIP ticket holders.
- VIP ticket holders are entitled to priority entrance to the festival area.
- A separate, exclusive bar area is available for VIP ticket holders.
- VIP ticket holders have unlimited entry and re-entry to the festival area throughout the day.
- A separate, exclusive restroom area is available for VIP ticket holders.
- A special reserved viewing area at the main stage is available for VIP ticket holders.
- Everyone entering the festival grounds must have a ticket, regardless of age.
- Participants under the age of 18 will not be admitted to the festival grounds.
- Ticket holders without ID/driver's license/passport will not be admitted to the event grounds.
- Bags and persons will be checked upon entry to the festival area.
- Food and beverages will be sold in the festival area, so outside food and beverages are not permitted.
- Professional audio and video equipment (video cameras and cameras) and selfie sticks are not permitted in the festival area.
- Flammable and/or explosive liquids or gases, pepper spray, and similar items are strictly prohibited in the festival area.
- Festival wristbands must be worn at all times. Do not remove your wristband under any circumstances during the festival. Tickets will be checked daily. Do not lose your ticket.
- A ticket, together with the wristband to be worn at the ticket booth, grants the holder the right to enter the festival area during the hours determined by the organizer. Loss of the ticket and/or wristband, or removal of the wristband from the wrist in any way, will result in loss of entry rights. Passo and the Organizer are not responsible for the loss of tickets and/or wristbands.
- Fog effects will be used frequently during the events.
- The festival features high sound levels. Earplugs will be available at the festival site for guests with sensitivity issues.
- The event includes visual effects that may disturb light-sensitive epilepsy patients.
- Items not left in the cloakroom are the sole responsibility of their owners.
- Smoking is strictly prohibited in the festival's indoor areas. Those who violate this rule will be removed from the festival area without warning and their tickets will not be refunded.
- Participants with regular tickets have the right to leave the festival area once until 11:00 PM. Guests who leave the festival area after 11:00 PM will not be readmitted to the festival area on that day.
- Tickets are non-refundable.
- Zorlu PSM reserves the right to change the conditions for purchasing discounted tickets.
- Zorlu PSM reserves the right to change the event venue, program, and schedule.
- Zorlu PSM reserves the right to refuse entry to individuals deemed unsuitable for the event, refunding their ticket price.
- The festival will take place regardless of weather conditions.
- The organizer company retains the right to use video recordings of event participants on online streaming platforms. By participating in the event, participants agree to this right.
- The event will be held in a standing format.
- No boxed or open medication will be allowed in the festival area. Only prescription medication needed during the festival will be accepted for safekeeping and may be used if necessary.
- There will be restrictions on bringing liquids, gels, perfumes, deodorants, vitamins, and similar items in bags into the venue.